Delivery and Payments
Wine Decor Australia dispatches all orders from our Melbourne warehouse located in Braeside, Victoria.
Processing time:
Orders are processed within 1–2 business days (excluding weekends and public holidays).
Shipping:
We ship Australia-wide using trusted carriers including Australia Post (Standard and Express services).
Estimated delivery times:
- Victoria: 2–4 business days
- New South Wales: 3–5 business days
- South Australia: 2–4 business days
- Queensland: 4–7 business days
- Tasmania: 3–5 business days
- Western Australia: 6–9 business days
- Northern Territory: 6–9 business days
Next business day delivery may be available within Melbourne metro areas where applicable.
Shipping costs:
Shipping costs are calculated at checkout based on delivery location and order size.
Multiple shipments:
Orders containing multiple items may be shipped separately at no additional cost.
Pre-orders:
Delivery timeframes may vary for pre-order or custom-made items.
Damaged or missing items:
Please contact us within 3 business days of delivery if your order arrives damaged or incomplete.
Delays:
Delivery times may be affected by factors outside our control, including carrier delays.
Payments:
We accept secure online payments including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay.
Returns:
Please refer to our Returns & Refunds Policy for full details.
Business Details:
Wine Decor Australia (operated by Wine Rack Store Pty Ltd)
ABN: 32 641 815 581
Warehouse: 112 Boundary Rd, Braeside VIC 3195, Australia
Contact:
Email: sales@winedecor.com.au
Phone: 1800 95 45 25 / 0420 807 011