Returns Refunds Exchanges
At Wine Decor Australia, we want you to be satisfied with your purchase.
Returns:
We accept returns within 30 days of delivery for unused items in original packaging.
Return Process:
To initiate a return, please contact us at sales@winedecor.com.au with your order details.
Refunds:
Once the returned item is received and inspected, a refund will be processed to the original payment method.
Non-returnable Items:
Used, assembled, or damaged items are not eligible for return unless faulty.
Warranty:
All products are covered by standard Australian consumer guarantees.
Business Details:
Wine Decor Australia (operated by Wine Rack Store Pty Ltd)
ABN: 32 641 815 581